Build with confidence.

01 Using CloudAuro

These Terms of Use govern use of CloudAuro's account dashboard, website hosting, managed databases, APIs, and related services. By creating an account, purchasing a subscription, or using the service, you agree to these terms. You must have the legal capacity to enter this agreement. If you act for an organization, you must have authority to bind it.

Our Privacy Policy explains how information is handled. These terms apply to CloudAuro's services; third-party products may also have their own terms.

02 Your account

Provide accurate account information, keep your email address current, and complete required verification. Protect your password, recovery codes, and API credentials. Do not give another person access to accounts or projects you do not have permission to share.

You are responsible for authorized activity under your account. Report suspected compromise promptly and revoke exposed credentials. CloudAuro will not ask you to send your account password or API secrets in a support message.

03 Hosting & plan limits

CloudAuro hosts supported static HTML, CSS, browser JavaScript, and allowlisted assets. Managed database and authentication features are provided through restricted CloudAuro APIs. Uploading files does not provide SSH, shell access, unrestricted SQL, or execution of customer-supplied server-side code.

Your selected plan determines limits and features, including website count, storage, bandwidth, databases, rollback, and backups. Published plans and checkout identify what you purchase. Retained deployments and managed data can count toward storage. Reaching a limit or losing hosting entitlement can prevent new operations or make websites unavailable.

A downgrade does not automatically make an over-limit account fit its new plan. You may need to remove projects, databases, or old deployments before hosting can resume. Features described as coming soon are not included as currently available services.

04 Your content & permissions

You retain ownership of your uploaded content and data. You give CloudAuro permission to store, copy, transmit, display, back up, and otherwise process that material as reasonably necessary to operate the service, fulfill your instructions, and address security or legal obligations.

You must have the rights and permissions needed to upload and publish your material. Published website files are public. Do not place private keys, payment credentials, passwords, or confidential data in public files or browser code. Taking a site offline or deleting it cannot remove copies already downloaded or cached elsewhere.

CloudAuro's branding, dashboard, and service software are not transferred to you by a hosting subscription. You may not misrepresent your website as CloudAuro or imply an endorsement that has not been given.

05 Acceptable use

Do not use CloudAuro to:

• Publish unlawful material, infringe others' rights, or facilitate fraud, phishing, credential theft, exploitation, or unlawful harassment.
• Distribute malware or use the platform for unauthorized scanning, denial-of-service attacks, or attempts to access another customer's data or infrastructure.
• Bypass authentication, resource limits, billing checks, domain ownership checks, or other security controls.
• Expose stolen personal information, send unsolicited abusive traffic, or deliberately disrupt the service or its providers.
• Use account creation or APIs to evade restrictions, impersonate another person, or conceal prohibited activity.

Security testing must be limited to systems and activities you are authorized to test. You are responsible for your website's content and for the behavior of scripts and integrations you add.

06 Domains & HTTPS

You may connect only domains you own or are authorized to manage. Domain registration and renewal remain your responsibility; adding a hostname to CloudAuro does not register or renew it.

Maintain the DNS and ownership records requested by CloudAuro and its certificate provider. Domain activation and HTTPS depend on successful validation, DNS propagation, provider availability, and supported routing. A certificate or DNS record alone does not guarantee a domain is connected. Some root-domain and DNS configurations are not supported.

Assigned CloudAuro subdomains are provided for use with your project and do not transfer ownership of CloudAuro's domain. Reserved infrastructure names are unavailable to customers.

07 Databases & staff logins

You decide what information your website collects and stores. You are responsible for appropriate notices, permissions, lawful processing, and responses to your visitors' requests. Our APIs do not make your website automatically compliant with privacy or security requirements.

Use scoped credentials and protect write or delete tokens from public exposure. Staff logins protect only the assigned inbox and do not make public static files private. See the documentation for supported features and limits.

08 Payments & renewals

Paid plans are recurring subscriptions. By completing subscription checkout, you authorize the charges disclosed there and subsequent recurring charges at the stated interval until cancellation takes effect. Review the price, billing interval, and any taxes or adjustments shown before paying.

Stripe processes payments and provides billing management. CloudAuro grants paid hosting after verified billing confirmation; a checkout redirect alone does not activate a subscription. Failed or overdue payments can interrupt hosting.

Plan changes may involve charges or credits according to the amounts and proration presented during the change. An upgrade or downgrade is subject to availability and account limits. Free developer access, when granted by CloudAuro, is not a paid subscription or a promise of permanent access.

09 Cancellation & deletion

Manage or cancel a subscription through Settings → Billing and the linked billing portal. CloudAuro's cancellation control requests cancellation at the end of the paid billing period. Check the confirmed cancellation date and status; do not assume that closing a browser tab cancels a payment or subscription.

Taking a website offline, deleting a project, or no longer using the service does not cancel billing. Cancel your subscription separately before deleting your CloudAuro account. Cancellation does not automatically issue a refund. Contact CloudAuro about billing errors or refund requests; any non-waivable rights under applicable law remain unaffected.

Deleting a project removes its hosting resources through background cleanup but preserves its linked database for reuse. Delete that database separately if required. Deleted material may remain in backups, provider records, or records retained for operational or legal purposes as explained in the Privacy Policy. Download anything you need before deletion or the end of service.

10 Backups & availability

Keep independent copies of your website files and important data. Plan backup and rollback features have limits and do not replace your own backup strategy. Restoration is subject to available backup contents and supported recovery procedures; not every record or earlier version is included in every backup.

CloudAuro can experience downtime, maintenance, faults, security incidents, or provider outages. Unless a separate written agreement states otherwise, these terms do not promise uninterrupted service, a particular uptime percentage, recovery time, or service credit.

11 Suspension & enforcement

CloudAuro may restrict access, disable a website, or suspend an account when reasonably necessary to address nonpayment, abuse, security risks, violations of these terms, or legal obligations. Serious or urgent issues may require action before notice can be given.

Where appropriate and feasible, we will explain the issue and provide a way to seek review or resolve it. Suspension or termination does not remove rights or obligations that must continue under applicable law. Do not assume suspended resources will remain available indefinitely.

12 Responsibilities & legal rights

You are responsible for deciding whether CloudAuro meets your website's needs and for testing your content, links, integrations, and data access. We do not guarantee the conduct or availability of third-party services or independently operated hosted websites.

No service can eliminate all risks of data loss, outages, or unauthorized access. Responsibility for a loss or dispute is determined by the applicable agreement and law. Nothing in these terms excludes or limits any warranty, liability, remedy, or consumer right that cannot lawfully be excluded or limited.

13 Changes to these terms

We may update these terms as the service changes. The date above identifies the latest version. Material changes to an existing paid agreement, including renewal pricing, will be communicated before they apply, with any notice, consent, or cancellation options required by applicable law. Changes do not remove rights that have already accrued.

14 Contact CloudAuro

Use our contact form for service questions, billing concerns, and abuse reports. Include the relevant account email or website address, but do not include passwords or API secrets.

For personal-information requests, see the Privacy Policy contact section.